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FAQ's
Q: Is sending my Credit Card details via e-mail safe?
A: Absolutely. We use a secure on-line e-commerce connection so your credit card details are fully encrypted prior to transmitting and are held on a secure SSL server. It is generally accepted this type of transaction is just as safe as handing your card to a sales assistant. If you still prefer not to order online we are only too happy to accept your order via fax or face to face.
Q: Is there a delivery charge?
A: Yes, however the charge depends on the delivery address, subject to a maximum of $9.90 in Metropolitan Area with conditions applying. You can see the actual delivery charges levied before finalisation of your order.
Q: Delivery Times?
A: We guarantee delivery with 24 hours notice. For further information refer to our delivery times
Q: I'm not sure what I want?
A: That's why we are here to help. Tell us the occasion, the feeling you'd like to evoke and we will go through all the different options available to you. We are trained in making flowers speak louder than words to please don't hesitate to ask for some friendly advice before making your purchasing decision.
Q: Do we accept credit cards?
A: All the major ones including: Visa, Mastercard, Bankcard, American Express and Diners Club.
Q: Do we provide an account facility?
A: Only to companies which are subject to approval. If your organization would like to start up an account please contact us for further information.
